Privacy Policy

1. Introduction

Titanium Digital Solutions Limited (NZBN 9429051024147) is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and share personal information when you interact with our website or services.

This policy applies to personal information collected through our website (tds22.co.nz) and in the course of providing our technology services.

2. Information We Collect

2.1 Information You Provide

When you contact us via email or other means, we may collect:

• Your name and contact details
• Your organisation name and role
• Information about your inquiry or project requirements
• Any other information you choose to provide

2.2 Technical Information

When you visit our website, standard web server logs may automatically record technical information including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to your inquiries and communications
• To discuss and arrange service engagements
• To deliver contracted services
• To maintain business records and meet legal obligations
• To improve our website and services

4. Storage and Retention

Personal information is stored securely using appropriate technical and organisational measures. We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Information related to service engagements is retained in accordance with our contractual obligations and applicable legal requirements.

5. Sharing Your Information

We do not sell or rent personal information to third parties. We may share personal information with:

• Service providers who assist with IT infrastructure and business operations (e.g., email hosting, cloud storage)
• Professional advisors (e.g., legal, accounting) when necessary for business operations
• Law enforcement or regulatory authorities when required by law

Any third parties who process personal information on our behalf are contractually required to protect it and use it only for the purposes we specify.

6. Your Rights

Under New Zealand privacy law, you have rights including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information in certain circumstances
• The right to object to certain processing

To exercise these rights, please contact us at info@tds22.co.nz. We will respond to your request within a reasonable timeframe, subject to any legal obligations that may prevent us from doing so.

7. International Data Transfers

Some of our service providers may be located outside New Zealand. Where personal information is transferred internationally, we ensure appropriate safeguards are in place to protect your information.

8. Security

We implement appropriate technical and organisational security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

11. Complaints

If you have a complaint about how we handle your personal information, please contact us first so we can attempt to resolve it. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner: